Before we dive into the topic for this blog today, let me tell you why we chose to write on the topic of – ” Which tour company is the best for Niagara Falls? ”
Why is the question an important one and worth exploring? And more importantly, what benefit will it be for you as a reader to consider giving this article a read.
In this article, we are going to explore:
- Why we are considering the question of which tour company is best for Niagara Falls?
- What quality standards would make for an excellent tour operator ?
- What does ToNiagara have to offer as a Niagara Falls Tour operator ?
- Does ToNiagara meet the requirements to be considered as one of the best amongst Niagara Falls Tour companies?
Which tour company is the best for Niagara Falls?
We first started pondering upon this question ourselves, a few weeks back. As one of the biggest Niagara Falls tour operators in Canada, we prioritize the quality of our service, above everything else.
Our goal is to make sure that all our clients, always keep coming back to us! We want them to feel the appreciation that we feel truly about their patronage! We want them to feel like they were really taken care of, on whichever tour they chose with us.
Equally important to us is that they recommend us to their people! There is nothing more effective than people’s personal testimony, and we recognize that!
With that goal in mind, our staff at ToNiagara, regularly takes a keen look at feedback from our clients. Attention is paid to what our clients are telling us about their experience. Furthermore, we are very interested in knowing what changes they would want us to make and how.
Our team takes pride in the fact that we always keep including our customer’s suggestions and keep making changes to how we do things and what we offer!
One a random Tuesday, when one of our team members was reviewing the feedback comments, he brought up this question of ” Which tour company is best for Niagara Falls? ” and that really made us think! Are the best? Are we even in the running, to be considered the best?
We put on out thinking hats and decided to dig a little deeper.
What quality standards would make for an excellent tour operator?
In general, to begin an evaluation of our ToNiagara’s Various Tours, we need to establish what parameters to look at in determining a tour operation’s quality.
We first need to understand what makes an excellent Niagara Falls tour company. And from there, see for ourselves if we stand good on all those parametres.
And we were also interested in making any necessary changes, so that whenever this question- ” Which tour company is best for Niagara Falls? ” pops up- ToNiagara Tours would pop up as the obvious answer!
So lets first discuss what are elements of a great, phenomenal Niagara Falls tour company? We did a lot of research on this focusing on how people choose, which tour company to go with.
One of the most basic and obvious(?) questions to ask would be- Which tour company will give you the best value for your money? It is one of the very important question that needs to be assessed. With so many Niagara Falls tour companies promoting their services, it will be a difference of value received vs money paid, which will determine a lot!
Niagara Falls is probably one of the most popular tourist attraction. There are several tour companies operating right now and each one has their own offering. But, it is important to keep in mind what each of those companies offer, for their charges for the tours.
As a Niagara Falls Tour company, with several years of experience under our belt, these are the parameters which would indicate good value for your money- according to our experience and research.
Having a variety of tour options to choose from :
A competitive Niagara Falls Tour company will aim to create a memorable experience by offering several touring options. This includes tours that cater to various interests, group sizes and duration of the tour preferences.
There should be a seamless cohesion between customizable planning and the ability to execute a tailored itinerary by the tour company.
Excellent transportation :
Transportation includes, everything! From the pickups to the drop offs and the drive to different locations! Transportation also includes the maintenance of all tour vehicles and equipment.
Keeping in mind that your customers’ experience will begin right at the start of the pick up and end at the drop off, it is essential to pay attention to all modes of transportation. Safety, should also be a priority. When it comes to ensuring the safety of customers, no compromises must be made.
A responsible tour company adheres to all the safety protocols. Additionally, care must taken to make the vehicles as comfortable and enjoyable as possible!
Expert Tour Guides and Drivers :
Be it a Private Tour or a small group tour, its important to have experienced tour drivers and guides. A excellent driver or guide can really make or break your vacationing experience!
More often than not the tour bus drivers as well as the guides serve as chaperones as well as immediate problem solvers!
They are the first point of contact between a tour company and the group of vacationers on a tour! And how well trained and competitive they are, at their job can leave a significant impact.
Excellent Customer Service :
As we mentioned earlier, all of us at ToNiagara, recognize the significance of excellent customer service. What makes a tour company stand out from its competition is the quality of its customer service.
Customer service is relevant across all the steps a customer goes through while doing business with a tour company. From the assistance they get on tour selection, to the last goodbye at the end of the trip!
What does ToNiagara have to offer as a Niagara Falls Tour operator ?
Now that we have discussed and established the various parameters to evaluate, let us take a look at where ToNiagara tours, falls on each of those measures !
A huge variety of tours :
At ToNiagara, there is no shortage of the tour options for you to choose from!
Want to enjoy Niagara Falls during the day? Pick something from our Day Tour options! Don’t have the whole day to spend? We have options for a half day tour!
Want to enjoy Niagara Falls with a small group of friends, with your own customized plan? We have an option for that as well! [Click here]
These, and many many more options to suit your budget and needs!
Personalized suggestions based on your interests:
Niagara Falls as a destination has a LOT to offer! No blog space, will ever be enough to list out everything on the list!
At the Falls themselves, there are amazing tours like Journey Behind the Falls or Zipline to the Falls!
In the Niagara Falls city itself there are many world famous attractions too. Whether it is the Butterfly Conservatory or the Botanical Gardens, there is something for everyone!
As I mentioned earlier, this blog space isn’t enough for listing out each and every one of them. But, you can rest assured that we will assist you the whole way, with your choices !! You will receive personalized suggestion in putting together the best trip for you!
On the ToNiagara Blog we just wrote a short Tour Guide for 2025! CLICK HERE for some of our unique picks according to your interests!
Knowledgeable Tour Guides and Drivers:
As we discussed above, the quality of your trip depends on many factors, and all of them come together, making for a memorable Tour experience.
Inarguably, having reliable, responsible driver and a well-trained, knowledgeable tour guides are an essential part of that deal.
Our drivers and tour guides are selected carefully (no part-timers/students). They are specially trained on every possible skill they might need to cater to any and all need that comes up during your tour.
We won’t sing a whole lot of their praises ourselves. I suggest that you read the reviews they have received, from people just like you!
Here is a link to one of our Bestselling Private Tour from Toronto. I urge you to read the reviews! That, should tell you a whole lot!
Excellent Customer Service:
It cannot be said enough number of times, and cannot be stressed enough – that we at ToNiagara, understand the value of great customer service. From the moment you connect with us to book a trip to the final end of your tour- you can expect to be served dedicatedly.
Here’s our ‘Contact Us’ page. We hope that you will connect with us, to experience quality customer service for yourself!
In Conclusion:
This article started with a question- Which tour company is best for Niagara Falls?
We hope that we have made a pretty solid case for ToNiagara! And we hope that you will book a tour with us soon, and see all of this in action, for yourself!
Let’s create some great memories for you, together! We hope to hear from you, very soon!
