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Terms and Conditions

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Safe & Private Tours

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Free Cancellaton

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2020 Travelers' Choice TripAdvisor

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5-Star Customer Rated

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Terms and Conditions
May 18, 2019
toniagara

ToNiagara is a website, owned, managed and operated by ToNiagara (10296783 Canada Inc.). The information stated below are the sole terms and conditions between you and the appropriate service providers of the transport or any other booked service. The Terms and Conditions are relevant throughout the world. It is your responsibility as the customer to read the Terms and Conditions and any other policy document applicable to ToNiagara. Please read below:

1. ToNiagara WEBSITE:

The ToNiagara website available free of charge for your non-commercial use. We do not guarantee that our website or any content within said website will always be available, operational or accurate. The information available within the website is solely for informational purposes and is not intended to amount to advice on which you should rely. You must be 18 years of age or older to purchase any item from the ToNiagara website. By using this website, you confirm that you possess the legal authority to enter into the conditions for the website, including instructing ToNiagara to collect any payments from a credit or debit card. You confirm that all information supplied by you in using the website is true and accurate.
Certain portions of the website may be protected by passwords or require a login. If you have been given a password or other PIN for access to non-public areas of the website, you are solely responsible for all activities occurring in connection with or originating from such password or PIN. You should take steps to protect the confidentiality of such password or PIN.
You agree not to misuse the website by knowingly introducing viruses, trojans, worms or any other kind of malicious software to ToNiagara and use the site by abiding by all the rules and regulations within your country. Our website may contain links to other websites. We are not responsible for any content available on any 3rd party site nor do we endorse any views of that site.

2. ToNiagara ROLE:

The role of ToNiagara is as a tour booking agent to the relevant service provider (this provider will be outlined on your confirmation email once your tour is booked)
a. Since ToNiagara is a booking agent, once you, as a customer, have purchased a ticket ToNiagara has no liability of any kind whatsoever to you or your party or dependants for any liability including (death, loss of property, personal injury of any kind) . ToNiagara is not responsible and will not be held liable for inclement weather conditions or for any other casualty or force majeure beyond our control.
b. Liability for ToNiagara will be solely limited to the price paid for your booking, if tours are book through ToNiagara. If you are choosing to pay our service providers ToNiagara will not be responsible for any payments disbursed to our service provider.
c. Any damage a customer inflicts on a vehicle or service provider will be assessed by said service provider and be charged to the customer (this included any fee for special cleaning)

3. PAYMENT:

All payments are made in Canadian (CDN) Dollars, please be aware that if you are paying for your tour using an International Credit Card you may be subjected to service charges regarding the exchange to CDN Dollars. Your credit/debit card and related personal details are collected by ToNiagara only in order to process your order. We accept the following methods of payment: VISA, MasterCard, American Express. Payment will be applied and your booking will be confirmed if the payment is successful.
a. It is not possible to change/alter bookings made via ToNiagara online, however when you are sent your booking confirmation you can contact us to arrange any changes in your booking.
b. You are responsible for any lost/stolen property, please ensure that you have valid travel insurance that covers your loss if any incidents should occur that prevent you from making use of your tickets and taking the trip you have booked.
c. ToNiagara is solely a booking agent, the service provider reserves the right to change, amend and/or correct prices on our site at any time before or after you have booked. If pricing changes after you have booked we will pass on the details of the change as soon as possible.

4. CANCELLATION POLICY:

Niagara Helicopter Tours
If for any reason you are unable to fly, we will NOT charge you. ToNiagara will issue a full refund. If you need to change/cancel tour dates please call or email us.

Niagara Falls Day/Evening and Private Bus/Car Tours

To change/cancel Niagara Falls Day/Evening/Private Tour dates please call or email us.
Customers will receive a FULL REFUND if they call at least 24 hours ahead to cancel.
If a Day or Evening Tour is cancelled less than 24 hours ahead NO REFUND will be provided.

  • You are responsible for arriving on time to your Niagara Falls Bus Tour. The pickup vehicle will usually wait for a few minutes; however, if you arrive late and miss the tour, NO REFUND will be provided. ToNiagara will specify your pickup time and location through email.
  • If, for any reason your tour is cancelled (due to inclement weather or other unforeseen circumstances), you will be notified as soon as possible and receive a FULL REFUND to your credit card or any other method of payment as applicable.
  • Rescheduling your tour to another date is free of charge.
  • To switch your tour from day tour to evening tour, custom tour or vice versa, you will have to pay the difference in the tour fee. There are no additional processing fees. If you are switching to a less expensive tour, ToNiagara will refund the difference to your credit card.
  • In the rare event of a bus/vehicle breakdown all efforts will be made to continue the tour (another vehicle or vehicles may be sent to pick you up.) NO REFUND will be provided
  • Itinerary for the Bus Day Tour and Bus Evening Tour is subject to change, no refunds will be issued if the itinerary is changed for any reason

for any time lost on the tour or change in passenger vehicle. If the tour is cancelled due to bus/vehicle breakdown ToNiagara will be provide a full refund.

Niagara Airplane Tours
NO REFUNDS are provided for any tours with an Airplane Trip component, unless inclement weather results in tour cancellation or the tour operator cancels the tour, in which a full refund will be provided.

5. CUSTOM TOURS:

If any changes are made to the itinerary that will exceed the amount of time allotted for the tour, the customer agrees to pay additional charges as applicable.

6. LUNCH/DINNER:

If customer’s have booked a tour where lunch or dinner will be served, ToNiagara is not responsible for any foods or beverages consumed and will not be liable for any damages as a result of food or drink consumed by customers. Any establishment where customers will consume food or drink stand as their own entities and are not affiliated with ToNiagara in anyway.

Top Niagara Falls Attractions

  • HORNBLOWER BOAT CRUISE
  • FLORAL CLOCK
  • HELICOPTER TOUR
  • SKYLON TOWER
  • CASINO NIAGARA
  • NIAGARA SKYWHEEL
  • DUFFERIN ISLANDS
  • Bird Kingdom, Niagara Falls, Ontario
  • Butterfly Conservatory
  • Dinosaur adventure golf course
  • The Americana Waterpark Spa and Resort
  • Safari Niagara
  • Niagara Falls History Museum
  • Shaw Festival
  • JOURNEY BEHIND THE FALLS
  • Ripley's Believe It or Not! Odditorium
  • Movieland Wax Museum of the Stars
  • Louis Tussaud's Waxworks Museum
  • The Beer Garden
  • Smallest Chapel in the World

About Niagara Falls, Ontario, Canada

Truly one of the most spectacular Natural Wonders, the Niagara Falls has been a tourist attraction for over 200 years! It is estimated that around 30 million people visit Niagara Falls every year, not only to see Niagara Falls but also to tour the world famous wineries within the Niagara-on-the-Lake region. There is so much to see and do in Niagara, it truly is a once-in-a-lifetime experience. Not only is Toronto a captivating place, but also it makes a perfect place for exploring the Niagara Falls, which is just 80 miles away. This amazing natural scene located near the US-Canadian border marks the center of the Niagara River on its course from Lake Erie to Ontario.

Most Popular Niagara Falls Tours

Book now

Toronto To Niagara Falls Day Tour

  • Niagara Falls
  • 9.5 Hours
CA$98
Book now

Group Wine Tour with Lunch

  • Niagara Falls
  • 6 Hours
CA$140
Book now

Niagara Falls Canada Helicopter Tour

  • Niagara Falls
  • 9 am-Sunset, Daily
CA$125
Book now

Toronto to Niagara Falls Half Day Private Tour (upto 4 people)

  • Niagara Falls
  • 6 Hours
CA$699
Book now

Niagara Falls Private Tour 1-4 People

  • Niagara Falls
  • 9.5 Hours
CA$799
Book now

Toronto To Niagara Falls Day and Evening Tour

  • Niagara Falls
  • 9.5 Hours
CA$199
Book now

Hornblower: Voyage to the Falls Boat Tour with Funicular (May 18 – December 1)

  • Niagara Falls
  • 20 minutes
CA$29
Book now

Toronto to Niagara Falls Day Tour With Lunch & 30 Minute Airplane Tour

  • Niagara Falls
  • 10 Hours
CA$399
Book now

Niagara Falls Grand Airplane Tour (30 mins)

  • Niagara Falls
  • 30 Minutes
CA$199
Book now

Toronto to Niagara Falls Half Day Private Tour (upto 7 people)

  • Niagara Falls
  • 6 Hours
CA$899
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Contact Information
  • ToNiagara - Toronto to Niagara Falls Tours
  • info@toniagara.com
  • P: +1 800-653-2242
  • 5 Brisdale Dr, Suite 208 Brampton, ON L7A 0S9, Canada
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Copyright 2021 © toNiagara. All rights reserved. *Terms & Conditions Apply For Free Pickup & Drop Off.
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As of Apr 17, 2021

Here are a few changes we will be making to our tours:

  • All group car/van tours will now be private - no one else will be on your tour booking except the guide.
  • Guests will be required to wear face masks - masks will be provided or you may choose to bring your own.
  • Sanitizer will be provided in our vehicles for all of our tours.
  • Vehicles will be disinfected and cleaned between tour groups.
  • We ask the guests stay home if they are feeling ill.

The above guidelines and actions are to ensure safe travel of our guests; and based on recommendations and rules from public health agencies, local governments and partners.