To change or cancel your Winery Tour please call or email us. Customers will receive a FULL REFUND if they call at least 24 hours ahead to cancel. If you reschedule a tour, the cancellation policy is applied based on the original purchase time and original start date of the experience.

If a Winery Tour is cancelled less than 24 hours in advance NO REFUND will be provided.

• You are responsible for arriving on time to your pickup location. NO REFUND will be provided if your tour is missed (No Show). ToNiagara will specify your tour time and location through email.
• If, for any reason your tour is cancelled (due to inclement weather or other unforeseen circumstances), you will be notified as soon as possible and receive a FULL REFUND to your credit card or any other method of payment as applicable.

This tour is approximately 4 hours in length (and then added time for pickup and dropoff of passengers).

If the weather is bad, wine tastings will occur inside instead of in the vineyards.

We pickup from downtown Toronto Area Hotels, Niagara Falls and Niagara-on-the-Lake Hotels and Bed and Breakfast places.

We carry a maximum of 9 passengers so that you can get the most out of your winery tour experience. However, on occasion we may take as many as 24 passengers.

ToNiagara will usually send a confirmation within 24 hours of your Winery booking being placed.

I'm travelling in from Toronto, where can I meet up with the tour?

If you are arriving from Toronto, please meet at:  Between The Lines Winery, 991 Four Mile Creek Rd, Niagara-on-the-Lake, ON L0S 1J0 at 12PM.  There is free parking on the premises.

Are these tours wheelchair accessible?

Unfortunately these tours are not wheelchair accessible.